Bath & West Community Energy are recruiting a full-time Home Energy Team Leader for their growing team of energy experts, helping local residents improve the efficiency and comfort of their homes, starting with expert paid energy assessments and following through with post-assessment support.
Prinipal tasks of the role are:
- Manage, recruit and oversee the training of expert staff and freelancers to provide a range of home energy advice, assessments and support. We currently have 3 part time staff and 4 part time freelancers.
- Conduct retrofit assessments.
- Quality assure retrofit assessments produced by team members, ensuring they are accurate, concise, timely and reflective of the customer’s needs.
- Manage our Retrofit Coordination service, ensuring quality, managing risks and providing an excellent service for customers.
- Work closely with delivery partners such as Retrofit West
- Ensure that impact is evaluated and analysed, including number and type of measures installed following our interventions, their carbon and financial savings, and qualitative feedback on customer experience.
Further details about the job and how to apply can be found at the link below.
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